Partner with us and get insights on your customer demands, currrent operation stategies and competitor trends to keep you informed about the latest trends!
Write in the message section if you have any specific requirenment that we can help you with.
DYNE gave us rough attendance figures, demographic insights, and a better idea of who would be in the neighborhood that day. This led to more effective daily postings, and we used the AI assistant to reach those markets.
C’est What is a cornerstone of Toronto’s Old Town, renowned for its local craft beers, hand-made pub fare, and cozy underground vibe. Established in 1988 as the city’s first craft beer and wine bar, this iconic brewpub has poured well over over 3,000,000 pints to date.
With live music, board games, and an unpretentious atmosphere, C’est What is a beloved destination for both casual gatherings and special occasions. By showcasing Toronto’s finest craft beverages and offering a relaxed dining experience, it continues to blend culture, entertainment, and culinary charm effortlessly.
We were going to multiple websites, doing multiple things, to bring all the analytics together to one place, and it's a lot of legwork. DYNE came at a time when we were really trying to up our social media game.
We have a 40-plus management crew that is not as well-versed with hashtags or knowing how to reach our target demographic. That really opened up the conversation for me to learn what DYNE had to offer because I knew that wasn't going to be my strong point. DYNE has been able to help us along the way.
The feature that made the most difference day-to-day originally was the AI assistant. I needed a quick fix to start building up the social media side of things. With different events happening (live music, promoting seasonal beers, etc) that became part of my daily workflow.
The demand forecast was also really important for us. We're in the center of a bunch of different venues, managing sports events, concerts, and understanding what our customer base looks like.
DYNE gave us rough attendance figures, demographic insights, and a better idea of who would be in the neighborhood that day. This led to more effective daily postings, and we used the AI assistant to reach those markets.
Another standout feature has been the reviews hub. Being able to reply to all reviews from one place and get suggestions on improvement areas is invaluable. These insights are facts I can share with my front-of-house and back-of-house managers to address our weak points.
Having it all on one platform and just going to your dashboard to see everything right there saves many hours. We’ve also been able to delegate some of those tasks to team members because everything is centralized. Instead of asking, 'What website did you see that on?' or 'Where did you get that information?' it's all up-to-date and right in front of you.
Using the Google My Business aspect brought everything together. Instead of switching between multiple windows to make updates or check details, it’s just a scroll away. Changing hours, for example, was a big one for us and this feature streamlined a lot of that work.
I was really excited to help initiate the Heartland POS integration. Not many people use this POS, but we've been loyal to it for years. Having it work seamlessly with DYNE was really important for us. This integration can go even further into inventory or ordering forecasts.
DYNE keeps feeding off user feedback, which makes the platform even better. We're all learning what we need, and DYNE is supplying the tools to make it happen.
DYNE’s turnaround time on suggestions or questions is like no other. It’s probably one of the quickest timelines I’ve ever experienced. That personal side of things makes me feel like I’m DYNE’s only customer. The follow-ups and responsiveness have built my trust in DYNE.
In a time where staffing costs and cost of goods are high, DYNE brings real value to the table. We’re a big restaurant with a small, hardworking team. Most of us have been together for 10 years on average. DYNE makes life easier by letting us tackle multiple tasks efficiently. My front-of-house manager, back-of-house manager, or anyone else can now handle tasks that previously required a designated person, which would have cost far more. The value is clear.
DYNE is established but still growing. The more restaurant operators like me that join and share our suggestions, the better the platform becomes for all of us. It’s an exciting time to be part of DYNE as it evolves to meet our needs. DYNE is truly working to make all our wishes come true.
To learn more about how DYNE can support your restaurant, book a demo here.
.gif)
-min.gif)
.gif)
